Shipping and Delivery

Shipping and Delivery

New Zealand Deliveries

My Kids Clothing offers Free Shipping on all orders over $75 New Zealand wide.  For orders under $75 we have a flat rate shipping charge of $6 New Zealand wide.

Our orders are sent with Pass the Parcel.  All our orders are tracked with signature required, exclusions to this are rural or PO Box deliveries. Waiving the signature request or asking for your parcel to be left elsewhere is done at the purchasers own risk.

Our courier aims to have parcels with you within 1-3 business days.  Rural deliveries please allow an extra 1-3 business days for your parcel to arrive.

Australia Deliveries

We offer two different shipping options for our Australian customers -  Standard Non Tracked Shipping and Courier Shipping with Tracking and Signature Required.

Our Non Tracked Rates are $15 with Free Shipping over $99

Our Courier Shipping with Tracking and Signature Required is $35 with Free Courier Shipping over $199

Please allow 10-20 days for shipping from notification that your parcel has been sent.

Please note that My Kids Clothing is not responsible for any custom, tax or duty charges which your parcel may incur in transit.  Your parcel will be clearly marked with the contents and value paid on all declaration forms. 

General Shipping Notes for both New Zealand and Australia

Please note during busy times, some deliveries may be delayed. My Kids Clothing will try and keep you up to date with any delays.  My Kids Clothing is not responsible for delays or damages caused by the courier service.

It is the responsibility of the customer to provide the correct delivery address at the time of purchase.  Should an incorrect delivery address be given and your parcel is delivered to the address you provided, we will do everything we possibly can to help you locate your parcel.  Unfortunately if your parcel can not be located, My Kids Clothing, holds no responsibility for replacing or refunding your purchase where the customer has supplied an incorrect address. 

My Kids Clothing does not currently ship to P.O boxes.

We aim to process and package your purchase within 48 hours of placing an order. We will send courier tracking information once your order is ready to be shipped. 

Waiving the signature request or asking for your parcel to be left elsewhere is done at the purchasers own risk.

 My Kids Clothing reserves the right to change or increase shipping costs at their discretion and without notice.

 

 

 

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