Shipping and Delivery
Shipping and Delivery
New Zealand Deliveries
My Kids Clothing offers a flat rate delivery charge of $6.50 for all purchases up to $119.99 for all of New Zealand including both urban and rural areas.
My Kids Clothing offers Free Shipping for all purchases over $120 for all of New Zealand including both urban and rural areas.
Our orders are sent on the courier with NZ Post through Parcel Port. All our orders are tracked with signature required, exclusions to this are rural or PO Box deliveries. Waiving the signature request or asking for your parcel to be left elsewhere is done at the purchasers own risk.
Our courier aims to have parcels with you within 1-3 business days. Rural deliveries please allow an extra 1-3 business days for your parcel to arrive.
Please expect delays due to Covid-19 at this time.
Australia Deliveries - Currently Suspended due to Covid-19
We offer shipping for our Australian customers - This is Standard Non Tracked Shipping at $15
Please allow 10-20 days for shipping from notification that your parcel has been sent.
Please note that My Kids Clothing is not responsible for any custom, tax or duty charges which your parcel may incur in transit. Your parcel will be clearly marked with the contents and value paid on all declaration forms.
General Shipping Notes for both New Zealand and Australia
Please note during busy times, some deliveries may be delayed. My Kids Clothing will try and keep you up to date with any delays. My Kids Clothing is not responsible for delays or damages caused by the courier service.
It is the responsibility of the customer to provide the correct delivery address at the time of purchase. Should an incorrect delivery address be given and your parcel is delivered to the address you provided, we will do everything we possibly can to help you locate your parcel. Unfortunately if your parcel can not be located, My Kids Clothing, holds no responsibility for replacing or refunding your purchase where the customer has supplied an incorrect address.
We aim to process and package your purchase within 48 hours (business days only) of placing an order. We will send courier tracking information once your order is ready to be shipped.
Waiving the signature request or asking for your parcel to be left elsewhere is done at the purchasers own risk.
My Kids Clothing reserves the right to change or increase shipping costs at their discretion and without notice.
Please check the banner at the top of the page for shipping updates and delays (this information supercedes any timeframes listed in the above information). At the checkout information is provided in regards to how long your order will take to be processed by us. Please allow for delays with the courier while Covid -19 restrictions are in place.