Covid-19 Information - Level 2

We are a safe business to shop with.  We have followed the government guidelines and implemented several new protocols during Level 4 to ensure we can continue to operate safely.

Safety - Level 2

  • Frequently washing our hands and sanitising them before wrapping each parcel. 
  • We will be regularly cleaning the work station used to wrap parcels.
  •  All parcels will be held for the courier in an area that is safe for them to collect from. All courier containers will be disinfected each day.

 

Shipping and Delivery - Level 2

  • Our courier has advised they have had a huge increase in parcel collections and deliveries.  Please expect delays with your parcel being collected from us and delivered to you.  
  • We will not be sending business cards, loyalty cards or chocolate with your parcels. You will receive a personal email, which will contain your loyalty code.
  • Your tracking details and personal email will be sent after your parcel has left on the courier.
  • Some of our items come wrapped in their own plastic bag, if this is the case we will send like this instead of opening and wrapping in tissue paper - this will minimise our contact with your clothing. Items that do not come in their own plastic bag will still be wrapped in tissue paper to protect them.
  • Once you have received your item, please check the sizing looks right and then wash, according to washing instructions, before allowing your children to wear.

 

Other Information:

  •  As with Levels 3 and 4, there will be no sale items during this time and our shipping will still be a flat rate of $6 NZ wide and Free Shipping over $75. No international deliveries during this time.
  • Our current processing time is approximately 2 business days.  Once your item is on the courier please allow for delays for delivery. 
  • Thank you for choosing to shop with My Kids Clothing. I am happy to answer any questions or queries you may have. Please email info@mykidsclothing.co.nz


Michaela x

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